MOSART GAMES

Monster Agency

Privacy policy

Last updated: 8 November 2026

Monster Agency: City Smash (the “game”) is published under the independent developer brand Mosart Games (“we”). This policy explains what information is processed when you play. The game has no account of its own; its leaderboards use your Game Center or Google Play Games profile, if you are signed in to it. Contact: mosartgames@gmail.com.

Game progress and settings

Your contracts, medals, crew, upgrades, purchases and settings are stored on your device, in the game’s private storage. We do not receive them and we do not run a cloud save. Your operating system may include this data in its own device backups.

Leaderboards (Employee of the Day, Week, Month, Year and All Time)

On iOS the game uses Apple Game Center, and on Android Google Play Games, for its leaderboards. When you are signed in to one of them, the game sends it the cash your agency earned in the current day, week, month and year and in total, and reads back your rank. Apple or Google shows the leaderboards with your Game Center or Play Games name and picture, according to the visibility you chose in those services. We do not receive your profile; the game keeps only your ranks and trophies on your device. You can sign out of Game Center or Play Games, or change who sees your profile, in your device or account settings.

Purchases

In-app purchases are optional. Apple or Google processes the payment; we never receive your payment-card details. Our purchase provider, RevenueCat, gives your device an anonymous app user ID and receives the purchase record (product, date, transaction identifier, store and platform) so that purchases can be delivered, verified and, for permanent unlocks, restored on your device.

Advertising and your choices

The game shows rewarded ads (only when you choose to watch one) and interstitial ads through Google AdMob and its partners. Remove Ads and Agency Edition remove interstitial ads; rewarded ads stay optional. AdMob may process device identifiers (IDFA on iOS, Android Advertising ID), IP address and approximate location, ad interactions and diagnostic information to show, measure and protect ads.

On iOS the game asks for permission before tracking (App Tracking Transparency). Where the law requires it, for example in the EEA and the UK, the game asks for consent through Google’s consent form before it requests ads, and offers privacy options to change that choice later. You can also reset or limit your advertising identifier in your device settings.

Analytics and crash reports

The game uses Google Analytics for Firebase and Firebase Crashlytics to understand gameplay and fix problems. They may receive gameplay and purchase events, a randomly generated app instance identifier, device and operating system information, approximate country and region, crash reports and performance measurements. We do not send your name, email or player account to Firebase. Firebase does not read the iOS advertising identifier (IDFA).

Where consent is required, including the EEA, UK and Switzerland, analytics and crash collection remain off until the consent form permits them. You can withdraw consent through the game’s privacy options. Google processes this information under its privacy terms.

Firebase privacy information and Google privacy policy.

Children

The game is intended for players aged 13 and over. It is not directed at children under 13 and does not ask for a birth date. A parent or guardian can contact us about a child’s information.

Sharing, retention and your rights

We do not sell your information. Progress stays on your device until you delete the game or its data. Apple (including Game Center), Google (including Play Games), RevenueCat and Google AdMob keep the information they process under their own policies; purchase records may be kept to deliver purchases, prevent fraud and meet legal obligations, and may be processed outside your country.

Depending on where you live you may have the right to access, correct or delete personal data, to object to or restrict processing, to withdraw consent and to complain to your local data protection authority. We hold no account data that identifies you, so most requests are answered by the device itself: deleting the game removes the progress stored on it. To ask about purchase records or ad data, email mosartgames@gmail.com and say which device and which Apple or Google account you used.

Providers and this website

Changes

We may update this policy as the game or its services change. The date above identifies this version.